Items must be unused, undamaged and returned in their original packaging. Please contact us before sending anything back. Returns sent without prior approval may not be accepted.
We do not offer direct exchanges. If you would like a different item, please return the original product and place a new order.
Customers are responsible for return shipping costs unless the item arrived damaged, defective or incorrect. We recommend using a tracked shipping service.
To request a return or report a problem, contact us.
Please include your name, order number, reason for contacting us and photographs when applicable.